Terms of Service

Last updated October 20, 2026

These Terms of Service ("Terms") are an agreement between you and Elite 4 Battle Pass ("Elite 4 Battle Pass," "we," "us," or "our"), based in San Diego, California. They cover your use of elite4jello.com and the Elite 4 Battle Pass loyalty and points game, including points, tiers, chases, rewards, cosmetics, leaderboards, and related emails and community features (together, the "Service").

By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. Eligibility

• You must be at least 13 years old to use the Service. The Service is not directed to children under 13, and we will close accounts we learn belong to someone under 13.
• If you are under 18 (or the age of majority where you live), you may use the Service only with the involvement and permission of a parent or legal guardian, who agrees to these Terms on your behalf and is responsible for your use.
• Some features, rewards, or promotions may have higher age limits or be limited to certain locations, as stated in their rules. You must also meet the age and other rules of any platform you use with us; for example, Whatnot may require users to be adults.
• You may not use the Service if we have previously banned you or if you are barred from doing so by law.

2. Your account

• You sign in using a one-time code sent to your email or with Google. Give us accurate information and keep it up to date.
• One person, one account. Do not create multiple accounts, share your account, or use someone else's account or identity.
• You are responsible for keeping access to your email and Google account secure and for activity on your account. Tell us right away at battlepass@elite4jello.com if you think someone else has accessed it.
• Choose a display name that is not offensive, misleading, or impersonating anyone. We may change or remove display names or avatars that break these Terms.

3. Whatnot, TikTok, and Discord

• Our live shows happen on third-party platforms such as Whatnot and TikTok, and our community is on Discord. Your purchases, bids, payments, shipping of purchased items, refunds, and returns are governed by those platforms' own terms and policies, not these Terms. These Terms cover only the Battle Pass.
• You can ask us to link your Battle Pass account to your usernames on those platforms. We decide whether and how to link accounts and may ask you to confirm that an account is yours. Points are credited only to linked accounts, and we are not required to credit activity from before an account was linked.
• We are not affiliated with or endorsed by Whatnot, TikTok, Discord, or Google, and we are not responsible for their services, availability, or actions (for example, if a platform changes its features or suspends an account).

4. Points and cosmetics

The Service lets you earn points and unlock or equip virtual items such as avatars, outfits, frames, titles, badges, and tiers (together with points, "Virtual Items").

• No cash value. Virtual Items have no cash or monetary value. They cannot be redeemed, exchanged, or refunded for cash, credit, or anything of value, except for rewards we expressly offer in the Service under their stated rules.
• Not your property. Virtual Items are not property, currency, gift cards, or stored value. We grant you a limited, personal, revocable, non-transferable license to use them within the Service. You do not own them.
• No transfers. You may not sell, buy, trade, gift, or transfer Virtual Items or accounts, inside or outside the Service. Attempts to do so are void.
• We set the rules. We decide how points are earned, how many are awarded, how tiers and seasons work, and when points or items expire or reset (for example, at the end of a season). We may adjust balances to correct errors, reverse points for purchases that are canceled, refunded, or charged back, or remove points earned in violation of these Terms.
• Changes and ending the program. We may change, rebalance, limit, or discontinue points, Virtual Items, or the whole program at any time, with or without notice, and we have no liability to you for doing so. Where practical, we will try to give advance notice of major changes.
• Records kept by us are the final word on your points and Virtual Items, absent obvious error.

5. Rewards, chases, and promotions

• From time to time we may offer rewards, "chases," pick tickets, perks, giveaways, community roles, or other promotions (together, "Rewards"). Each Reward may have its own rules, such as how to qualify, quantities, deadlines, and claim windows. Those rules are part of these Terms, and if they conflict, the specific rules win.
• Rewards are offered at our discretion. We decide which Rewards to offer, when, to whom, and in what quantity, and we may change, substitute (with an item of similar or greater value where practical), limit, or cancel Rewards at any time. Rewards are subject to availability. Unclaimed Rewards may expire as stated in their rules.
• Physical prizes and chase items. Unless the posted rules for a specific Reward say otherwise, physical prizes, shipped items, and chase Rewards are tied to qualifying purchases or other qualifying activity described in the posted rules for that Reward. We do not send any physical item until the qualifying purchase or activity is complete and, where applicable, the purchase is not canceled, refunded, or charged back.
• Rewards are not guaranteed, are not purchases, and cannot be exchanged for cash. Images and descriptions of cards or other items are for illustration; card condition and grading are not guaranteed unless we say so in writing.
• For physical Rewards that we ship, you must give us accurate shipping information. Shipping may be limited to certain locations. Risk of loss passes to you when we hand the item to the carrier, and we are not responsible for lost, stolen, or misdelivered packages once shipped to the address you gave.
• You are responsible for any taxes on Rewards you receive. We may ask for information needed to meet tax reporting requirements before awarding a high-value Reward, and may withhold the Reward if you do not provide it.
• Rewards are void where prohibited or restricted by law. We may disqualify anyone who tampers with the program or breaks these Terms.
• Giveaways run on Whatnot, TikTok, or Discord also follow that platform's rules and any official rules we publish for that giveaway.

6. Free ways to earn points

• Creating an account and using the Battle Pass are free.
• Cosmetics and digital unlocks (such as avatar items, frames, titles, and badges) are earned with points or by meeting milestones in the Service.
• From time to time we offer free ways to earn points that do not require a purchase, for example free point opportunities announced during our streams or in our Discord community. The details of each free method, including how it works, how many points it awards, and any limits or deadlines, are posted when it is announced.
• No purchase is required to earn points toward cosmetics and digital unlocks through these free methods. Free methods may award fewer points than purchases and may be limited in frequency or time, as stated in their posted details.
• Physical prizes, shipped items, and chase Rewards are separate and are governed by section 5 and the posted rules for each Reward.

7. Leaderboards and your content

• Your display name, avatar, points, ranks, achievements, and standings may be shown publicly on the site, on our live streams and overlays, and in our community and social channels, as described in our Privacy Policy.
• Your trainer handle (or display name, if you set one) and your standings, including points and totals, are shown publicly on the site and may appear in screenshots shared on social media, by us or by others.
• "Your Content" means anything you submit to the Service, such as display names, avatar choices, wishlists, messages, and feedback. You keep any rights you have in Your Content. You give us a worldwide, non-exclusive, royalty-free, sublicensable license to use, host, copy, display, adapt, and share Your Content to operate, promote, and improve the Service and our shows, for as long as it remains in the Service and for a reasonable time afterward (and indefinitely for content already included in streams, recordings, or posts).
• DEX. The DEX tab is a free, private collection tracker that is separate from points, rewards, and purchases. Other people see only your DEX total, and only if you choose to show it. The shop owner can see DEX progress to help source cards; otherwise it is private. Free placeholder PDFs are for personal use; they are unofficial fan-made items, not affiliated with or endorsed by Nintendo, Game Freak, Creatures, or The Pokémon Company.
• If you send us feedback or ideas, we may use them freely without paying you or giving you credit.
• You are responsible for Your Content and must have the right to submit it. We may remove any content at any time.

8. Acceptable use

When using the Service, you agree not to:

• Cheat, exploit bugs, or manipulate points, ranks, or Rewards, including through fake accounts, fake or canceled purchases, collusion, or chargeback abuse.
• Use bots, scrapers, or automated tools, or access the Service other than through the interfaces we provide.
• Try to access accounts, data, or admin areas that are not yours, probe or test our security, or interfere with the Service or its servers.
• Impersonate anyone, including us, or misrepresent your affiliation with anyone.
• Harass, threaten, bully, or discriminate against others, or post content that is hateful, sexual, violent, illegal, infringing, or otherwise inappropriate.
• Use the Service to send spam or unauthorized advertising.
• Sell, trade, or transfer accounts or Virtual Items.
• Break any law or the terms of Whatnot, TikTok, Discord, or Google.

If you find a bug or security issue, please report it to battlepass@elite4jello.com instead of using it.

9. Our content and trademarks

The Service, including its design, text, graphics, sprites, cosmetics, software, and the "Elite 4 Battle Pass" name and logos, is owned by us or our licensors and is protected by intellectual property laws. We grant you a limited, personal, non-commercial, revocable license to use the Service as allowed by these Terms. You may not copy, modify, distribute, or create works based on it except as we allow.

Pokémon and all related names and characters are trademarks of Nintendo, The Pokémon Company, Creatures Inc., and GAME FREAK inc. Whatnot, TikTok, Discord, and Google are trademarks of their owners. Elite 4 Battle Pass is an independent fan community and is not affiliated with, endorsed by, or sponsored by any of them.

10. Communications

You agree that we may contact you electronically, including by email, about your account, points, and Rewards, and that these electronic messages satisfy any requirement that communications be in writing. We may also send marketing emails as described in our Privacy Policy; you can unsubscribe from those at any time using the link in the email.

11. Suspension and termination

• You may stop using the Service at any time and can ask us to delete your account by emailing us.
• We may suspend or close your account, remove or reset your points and Virtual Items, cancel unclaimed Rewards, or restrict your access, at any time and for any reason, including if we believe you broke these Terms, acted unfairly, or created risk or legal exposure for us or others, or if we discontinue the Service.
• When an account is closed for any reason, all points, Virtual Items, and unclaimed Rewards are forfeited, with no compensation.
• Sections that by their nature should survive (including Virtual Items, Your Content license, disclaimers, limitation of liability, indemnity, and governing law) survive termination.

12. Disclaimers

THE SERVICE, VIRTUAL ITEMS, AND REWARDS ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT ALLOWED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT PROMISE THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT POINTS OR RANKINGS WILL BE ACCURATE AT ALL TIMES, OR THAT DATA WILL NOT BE LOST. Some places do not allow certain warranty disclaimers, so some of these may not apply to you.

13. Limitation of liability

TO THE FULLEST EXTENT ALLOWED BY LAW, WE AND OUR OWNERS, STAFF, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR VIRTUAL ITEMS, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF WE WERE TOLD THEY WERE POSSIBLE.

TO THE FULLEST EXTENT ALLOWED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICE OR THESE TERMS IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US DIRECTLY FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM (THE SERVICE IS FREE, SO THIS IS USUALLY ZERO) OR (B) US $50.

These limits do not apply to liability that cannot be limited by law, such as for fraud, gross negligence, or willful misconduct, and some places do not allow these limits, so they may not apply to you.

14. Indemnity

To the extent allowed by law, you agree to defend, indemnify, and hold harmless Elite 4 Battle Pass and its owners and staff from claims, losses, and expenses (including reasonable attorneys' fees) arising from your breach of these Terms, Your Content, or your misuse of the Service. If you are a minor, this applies to your parent or guardian.

15. Governing law and disputes

These Terms are governed by the laws of the State of California, USA, without regard to its conflict-of-law rules. Before filing a claim, you agree to try to resolve the dispute informally by emailing battlepass@elite4jello.com and giving us 30 days to respond. Any dispute that is not resolved will be brought only in the state or federal courts located in San Diego County, California, and you and we consent to their jurisdiction, except that either party may bring an eligible claim in small claims court. Nothing here limits rights you have under laws that cannot be waived.

16. Changes to these Terms

We may update these Terms from time to time. We will post the new version here and change the "Last updated" date, and for material changes we will give reasonable notice, such as a notice on the site or an email. Changes take effect when posted unless we say otherwise, and they do not apply to disputes that arose before the change. If you keep using the Service after changes take effect, you accept the updated Terms. If you do not agree, stop using the Service and you may ask us to delete your account.

17. General

• These Terms, our Privacy Policy, and any specific Reward or promotion rules are the entire agreement between you and us about the Service.
• If any part of these Terms is found unenforceable, the rest stays in effect, and that part will be enforced to the maximum extent allowed.
• Our failure to enforce a provision is not a waiver of our right to do so later.
• You may not assign these Terms without our consent. We may assign them, including as part of a merger, acquisition, or sale of assets.
• We are not responsible for delays or failures caused by events outside our reasonable control.
• Headings and the "short version" summary are for convenience only and do not change these Terms.

18. Contact

Questions about these Terms: battlepass@elite4jello.com

Elite 4 Battle Pass
San Diego, California, USA